9taya Terms and Conditions — Rules Every Member Must Know

To register and use 9taya, you must meet all of the following conditions without exception:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporations, businesses, and automated entities cannot hold a 9taya member account.
• You must be accessing 9taya from a jurisdiction where online gaming is not prohibited under local law. It is your responsibility to confirm your own legal position before registering.
• You must not be a current employee, contractor, or immediate family member of a 9taya employee in a role that could create a conflict of interest.

9taya reserves the right to request proof of age, identity, and residence at any stage. Accounts where eligibility cannot be confirmed are subject to restriction or closure. Any balance in a closed ineligible account will be handled in accordance with the account closure policy in Section 11.

Each individual is permitted to hold one account only on 9taya. Creating multiple accounts — whether under the same identity or different ones — is strictly prohibited. If duplicate accounts are identified, all accounts in the group will be subject to review and potentially closed, with promotions and bonus credits voided.

You are responsible for the accuracy of all information provided during registration and throughout your membership. This includes your legal name, date of birth, address, contact number, and any payment method details associated with the account. Changes to personal details must be submitted through the official 9taya account management process.

Your 9taya account is for your personal use only. You may not share access, transfer your account, or allow another person to operate it on your behalf. All activity conducted through your account is considered your responsibility, regardless of who initiated it.

9taya conducts identity verification as part of the registration process and may request additional documentation at any time — particularly in connection with withdrawal requests above a specified threshold or where unusual activity patterns are detected. Failure to provide requested documentation within a reasonable timeframe will result in account restrictions.

All transactions on 9taya are conducted in Philippine Peso (₱). Deposits made through foreign currency accounts or payment methods that require conversion are not accepted. The following deposit methods are currently available to 9taya members:

• GCash
• Maya
• GrabPay
• Coins.ph
• InstaPay and PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard debit or credit cards issued by Philippine banks

Minimum and maximum deposit amounts per transaction are displayed in the deposit section of your 9taya account dashboard at the time of each transaction. These limits may vary by payment method and may be adjusted by 9taya with reasonable notice.

Deposits must originate from a payment method registered in your own name. Third-party deposits — funds sent from an account belonging to another person — are not permitted and will trigger a review. Confirmed third-party deposits will be returned and the receiving 9taya account will be reviewed for compliance.

Withdrawal requests on 9taya can be submitted through the account dashboard at any time, subject to the following conditions:

• Your account must be fully verified before any withdrawal is processed.
• Withdrawals must be directed to a payment method registered in your own name that matches the identity on your 9taya account.
• The minimum withdrawal amount and any applicable processing timelines are displayed in the withdrawal section of your dashboard.
• Funds subject to an active bonus turnover requirement cannot be withdrawn until that requirement is fully met.
• 9taya reserves the right to request supporting documentation for withdrawal requests above ₱50,000 or where the account has not previously completed a withdrawal.

Standard withdrawal processing times vary by payment method. GCash and Maya withdrawals are typically processed within one to three business days. Bank transfers via InstaPay or PESONet follow the standard inter-bank processing schedule. 9taya will communicate any delays that fall outside normal processing windows directly to the affected member.

All sports and combat sports bets placed on 9taya are subject to the following general rules. Specific rules for individual sports — including boxing and MMA — are available in the relevant betting section of the platform.

• Bets are accepted only while a market is open and before any result is known.
• Odds are displayed in decimal format. The potential return displayed at the time of placing a bet is the amount that will be credited if the bet is settled as a win, inclusive of the original stake.
• Once a bet is confirmed, it cannot be modified or cancelled by the member unless 9taya explicitly provides a cash-out or bet-edit feature for that specific market.
• 9taya reserves the right to void bets placed on markets affected by technical errors that resulted in clearly incorrect odds being displayed.
• If an event is postponed or abandoned, 9taya's settlement policy for that sport's category applies. The relevant rules are accessible from the specific market page.
• Bets placed using funds identified as originating from fraudulent or third-party sources will be voided.

Card games, number games, and other interactive games available on 9taya use a certified random number generator (RNG) to determine all outcomes. The RNG is tested and certified for statistical independence — meaning previous results have no influence on future ones.

Specific rules for each game — including card rankings for Pusoy, ball pool sizes and winning patterns for Bingo, and any variant-specific conditions — are displayed in the game room before play begins. It is your responsibility to read and understand those rules before staking PHP on a session.

In the event of a technical disconnection during a game session, 9taya's system logs the state of play at the point of disconnection. Outcomes for interrupted sessions are determined by the system state record and not by the member's account of events. If you believe a disconnection has resulted in an incorrect outcome, contact 9taya support within 48 hours of the session with the session date, time, and game details.

9taya runs promotions and bonus offers from time to time. All bonuses are subject to the specific terms displayed with each offer, in addition to these general rules:

• Bonus funds and any winnings generated from bonus funds may not be withdrawn until any applicable turnover requirement is met in full.
• Turnover requirements are calculated based on qualifying wagers only. Bets below the minimum odds threshold stated in the specific promotion terms do not count toward turnover.
• Each promotion will state clearly whether it applies to new members only, existing members, or both. Claiming a promotion you are not eligible for — including registering a second account to claim a new member offer — constitutes a breach of these Terms.
• 9taya reserves the right to modify, suspend, or withdraw any promotion at any time. If a promotion is withdrawn after you have already claimed it, the terms at the time of claiming will continue to apply to funds already credited.
• Bonus abuse — which includes systematic exploitation of offers, collusion between members, or patterns of behaviour designed to extract bonus value without genuine gaming activity — will result in the forfeiture of bonus funds and may lead to account closure.

The 9taya Refer a Friend programme allows verified members to earn PHP rewards by introducing new adult members to the platform. The programme is subject to its own detailed terms, which are available on the Refer a Friend page, in addition to these general conditions:

• Each referral must result in a genuinely new 9taya account held by a unique adult individual who has not previously registered on the platform.
• Self-referrals — creating a second account under different details to generate a referral reward — are strictly prohibited and will result in the forfeiture of all referral credits and potential account closure.
• Referral rewards are credited only after the referred member completes the qualifying deposit and gameplay activity within the stated validity window.
• 9taya reserves the right to withhold referral rewards pending review of any referral that exhibits patterns consistent with abuse, including bulk referrals from a single IP address or device.

You are responsible for maintaining the confidentiality of your 9taya login credentials. This includes your password, any linked email or mobile number used for two-factor verification, and any device on which you remain signed in to your account.

• Use a strong and unique password for your 9taya account — one that is not shared with any other platform or service.
• Never share your login details with another person, including friends, family members, or anyone claiming to represent 9taya support. The support team will never ask for your password.
• If you suspect your account has been accessed by someone else, change your password immediately and notify 9taya support. We will restrict the account and investigate.
• Always sign out of your 9taya account on shared devices. 9taya is not liable for losses resulting from failure to secure login credentials.

9taya operates under a genuine commitment to responsible gaming, not just as a regulatory obligation. The following policies apply to all members:

• The platform is open to adults aged 18 and over only. 9taya will take immediate action on any account found to be held by or accessible to a minor.
• Members can set voluntary PHP deposit limits, session time reminders, cooling-off periods, and self-exclusion periods through the account settings at any time.
• Self-exclusion is permanent upon request unless a specific time-limited period was originally chosen. If you request self-exclusion, 9taya will not send re-engagement promotional communications to the excluded account.
• 9taya reserves the right — and may in some cases be legally required — to apply responsible gaming restrictions to an account showing patterns associated with problem gambling, even without a member-initiated request.

If you are concerned about your own gaming habits or those of someone close to you, the Responsible Gaming section of 9taya provides guidance on available support resources. Reaching out early is always the right call.

9taya may suspend or permanently close a member account without prior notice in any of the following circumstances:

• Breach of any provision in these Terms and Conditions.
• Provision of false, incomplete, or misleading information during registration or subsequent verification.
• Evidence of fraudulent activity, including the use of stolen payment credentials, bonus abuse, or collusion with other members.
• Multiple account registration by the same individual.
• Aggressive, abusive, or threatening behaviour directed at 9taya staff or other members.
• Failure to complete required identity or payment verification within the requested timeframe.

If an account is closed for a breach by the member, any bonus funds and winnings generated from bonus funds will be forfeited. Deposits of real money may be returned at 9taya's discretion depending on the nature of the breach, subject to the deduction of any negative balance or outstanding amounts owed to the platform.

A member who wishes to close their own account voluntarily may do so through the account settings or by contacting 9taya support. Any remaining balance above the minimum withdrawal threshold will be processed to a verified payment method registered to the account.

To the maximum extent permitted under applicable law, 9taya's liability to any member in connection with their use of the platform is limited as follows:

• 9taya is not liable for any loss of winnings, data, or opportunity arising from technical failures, internet disruptions, or circumstances outside the platform's reasonable control.
• 9taya is not liable for any loss resulting from a member's failure to secure their login credentials or device.
• 9taya does not guarantee continuous, uninterrupted availability of the platform. Scheduled and unscheduled maintenance may temporarily restrict access to games, deposits, or withdrawals.
• Nothing in these Terms limits 9taya's liability for fraud, wilful misconduct, or any liability that cannot be excluded under Philippine law.

9taya may update these Terms and Conditions at any time. When material changes are made, registered members will be notified via the contact details on their account — typically by email or an in-platform notification — with a reasonable period before the updated terms take effect.

Continuing to use 9taya after the effective date of updated Terms constitutes acceptance of the revised version. If you do not agree with a material change, you have the right to close your account before the new terms take effect.

The current version of the Terms is always the version displayed on this page. The date at the top of the page reflects the most recent update. It is worth checking this page periodically even if you have not received a notification.

These Terms and Conditions, and any dispute arising from your use of 9taya, are governed by the laws applicable to the operation of the platform in its licensed jurisdiction. Members in the Philippines acknowledge that their use of the platform is subject to both these Terms and any applicable provisions of Philippine law.

Any dispute that cannot be resolved directly through 9taya's support and complaints process will be referred to the relevant regulatory or dispute resolution body with jurisdiction over licensed online gaming operations. 9taya will provide the contact details for the applicable body upon request.

These Terms are written in English. In the event of any conflict between an English version and a version in any other language, the English text will prevail.